Frequently Asked Questions
How long will it take to get my forum setup?
Your Forum is created the moment you sign up. Log-in with username - admin and the password you chose and click on the Administration link. Create the categories and forum names for your forums and then let everyone know about your new forum website.

I have just created a forum, where do I log-in?
Go to your forum's address you selected when you signed up. If you’re not sure what it is, refer to the confirmation email sent to you. The page contains a login link at the top. Once logged in, you will have administrator status and may begin adding topics and making changes to your forum.

I forgot my password. Now what?
If you have forgotten your password, simply go to the login screen on your forum and click on the 'Forgotten your password?' link. You will be asked to provide the email address you used when registering. A new password will be sent to your email address. Make sure to check your spam box if you have not received the email within an hour.

Can I customize the look of my board?
Yes. We provide a number of different color schemes to style your forum. To change the style, login as administrator and then select Options from the Admin menu. Select your Default style from the essentials options. You can also add your own logo/image for your forum heading.

How do I post a topic to a forum?
Click on the forum you want to post to. On the top right click the link "Post new topic". This can only be done after you've created your categories and forums.

Is there a help guide that will show me the basics for getting my forum set up?
Yes. You can view our Getting Started guide online. This guide is also linked to from the bottom of each page.

Do I need a website to sign up with YouForum?
No. YouForum will host your forum on the internet free of charge. If you do have a website you can provide a hyperlink to your forum from your website.

Can I make my forum appear as part of my own website?
Yes. This can be done using iframes on your website. Insert the following HTML into your website where you want the forum to appear, and replace the #forum_url# with the actual address of your forum.

<iframe src ="http://#forum_url#" width="900" height="570" frameborder="0" scrolling="yes"> </iframe>

Adjust the width and height settings to suit your website.

If your users have problems logging in to the forum, be advised to check your cookie settings.

There are five steps to configuring the browser: Internet Explorer
  1. At the top on the menu list, select view, there would be a drop down list, select website privacy policy…
  2. A popup window will be displayed, select settings
  3. After settings, you will see a number of different tabs, select privacy tab
  4. You will see four buttons, select advanced button, you will be taken to a new window.
  5. On that window, select always allow cookie settings box and click on apply then ok


Why are all the users IP addresses shown?
The IP addresses are only viewable by the Administrators and cannot be seen by regular forum members. This feature cannot be turned off.

Can I change my forum's name?
Once a forum is created, it's name cannot be changed. If your forum is new and you would like a new name, delete your old forum and create a new one.

What do I do if I no longer want to run the forum?
You have two options if you no longer wish to manage the forum. Firstly you can hand over control of the forum to another forum member by upgrading them to administrator status. Alternatively you can delete the forum from the website by logging in as administrator and selecting Delete Forum from the Admin menu.

Is there a limit on bandwidth, space, users or posts for my forum?
YouForum offers you unlimited bandwidth, space, users and posts.

Will I get spam on my forum?
YouForum has developed multiple spam protection levels to eliminate 99% of spammers from our forums. By default, all new member registrations must be approved by the forum admin.

Why is my forum not appearing in the directory?
Forums must contain at least one post before being included in our directory.

Why are users being deleted off my forum?
Users are automatically deleted after 7 days if they do not confirm their registration by logging in for the first time.

How do I set the correct time for my forum?
There are 2 time zone settings. First is the default setting for all members which is found in the Administration panel > Options. In addition, each member can change their own time zone to override the default setting in the Profile menu.

How do I change a user's status to moderator/admin?
Click on the user you want to change. On the menu, click on administration and change their user group.

Do you have a chat box available in the forum software?
The YouForum software includes an online chat facility. This facility has to be enabled by the forum administrator before it can be used by the forum user.

Admin Users
  1. Once logged in click on the Administration menu.
  2. Under Plugins click on the You Chat link
  3. You can select here to enable or disable the chat

Forum Users
  1. Once logged in click on the Profile menu item
  2. Click on Messaging in the Profile Menu
  3. Under You Chat Options you can enable/disable the chat box. You also have the option to have the chat appear withing the page, or in a smaller box overlaying the page at the bottom of the browser window.

There have been some issues reported with the latest version of FireFox. We are working on resolving this.

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